1. Data Controller
The website guini.be is operated by WITH US SA-NV, registered with the Belgian Crossroads Bank for Enterprises under number BE0452.959.910.
Email: info@guini.be
Phone: +32 471 05 06 62
2. Personal Data Collected
We may collect the following data:
- First and last name
- Billing and delivery address
- Email address
- Phone number
- Order data and purchase history
- Payment data (processed via secure payment providers)
- Technical browsing data and cookies
3. Purposes of Processing
Your data is used to:
- Process and ship your orders
- Manage customer service and contact requests
- Ensure delivery tracking
- Manage invoicing and comply with accounting and tax obligations
- Prevent fraud and ensure website security
- Improve the functioning of the website and user experience
- Send commercial communications if you have consented to it or if permitted by law
4. Legal Basis
The processing of your data is based in particular on:
- The performance of a contract or pre-contractual measures
- Compliance with legal obligations
- Our legitimate interests, particularly for security and website improvement
- Your consent, where required, notably for certain cookies or marketing communications
5. Recipients of the Data
Your data may be shared, where necessary, with:
- Our payment service providers
- Our logistics and delivery partners
- Our technical and hosting providers
- Our accounting, tax or legal advisors when necessary
- Competent authorities when required by law
6. Data Retention
Personal data is retained only for the period necessary to achieve the purposes for which it was collected and to comply with applicable legal obligations.
Data related to orders, invoices and accounting obligations may be retained for the period required by applicable legislation.
Data used for marketing purposes is retained until consent is withdrawn or the data subject objects, as applicable.
7. Cookies
The website may use cookies strictly necessary for the proper functioning of the website, as well as, where applicable, analytical, functional or marketing cookies.
Where required by law, non-essential cookies are placed only after obtaining your consent.
You can manage your preferences via the cookie banner or your browser settings.
8. Security
We implement reasonable technical and organisational measures to protect your personal data against loss, unauthorized access, disclosure or alteration.
9. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability where applicable
- Right to withdraw your consent at any time when processing is based on consent
10. Exercising Your Rights
To exercise your rights, you may contact us at info@guini.be.
We may request reasonable proof of identity where necessary to process your request securely.
11. Complaints
If you believe that your rights are not respected, you may also file a complaint with the competent data protection authority in Belgium.
12. Changes
We reserve the right to modify this Privacy Policy at any time. The most recent version is the one published on this page.
13. Contact
For any question regarding this Privacy Policy:
Email: info@guini.be
Phone: +32 471 05 06 62